Privacy Policy
Last updated: December 11, 2024
1. Introduction
Url2Ad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our advertising automation platform. Please read this policy carefully. By using Url2Ad, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, password
- Business information: company name, website URL, business address
- Payment information: billing address, payment method details (processed securely by third-party payment processors)
- Advertising account credentials for connected platforms (Google Ads, Meta Ads)
- Communications you send to us
2.2 Information We Collect Automatically
- Device information: IP address, browser type, operating system
- Usage data: pages visited, features used, time spent on the Service
- Log data: access times, error logs, referring URLs
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- Product data from e-commerce websites you authorize us to access
- Advertising performance data from connected ad platforms
- Authentication data from single sign-on providers
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Extract product information from authorized URLs
- Generate AI-powered advertising content
- Create and manage advertising campaigns on your behalf
- Process payments and send billing information
- Send service-related communications and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share data with third-party vendors who assist us in operating the Service, including cloud hosting providers, payment processors, analytics services, and AI service providers. These providers are contractually obligated to protect your information.
4.2 Advertising Platforms
When you connect your advertising accounts, we share necessary data with platforms like Google Ads and Meta Ads to create and manage campaigns on your behalf. This sharing is essential for the core functionality of our Service.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. You may request deletion of your account and associated data at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication mechanisms, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how you use the Service
- Improve the Service based on usage patterns
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Url2Ad
Email: privacy@url2ad.com
For data protection inquiries or to exercise your privacy rights, please email us at the address above with "Privacy Request" in the subject line.